Telephone and Pen Pal Befriending

Through our Chatterbox and Letterbox services, we will match you with a volunteer telephone or pen pal befriender so you can enjoy regular, gentle social connection and companionship from your own home. 

If you enjoy having a good chat, we will match you with a telephone befriender who will call you once a week for a friendly and supportive conversation, for a period of six months. If you prefer writing, we will match you with a pen pal to exchange regular letters and cards. Our staff team will guide you through the process, and provide you with additional signposting and support, if needed. Our befriending services can help reduce feelings of loneliness, as well as helping to increase your confidence and resilience. Lots of the people we support find they really enjoy the creative side of letter writing too.  

This service is for those living with and beyond cancer, as well as family members or carers who are feeling lonely or socially isolated. It is particularly useful if you struggle to leave the house to join in with face-to-face social groups or wellbeing sessions. 

The service is provided by Shrewsbury based charity Omega – Ending Isolation, Ending Loneliness. Suitable for those aged 18+ living in Shropshire, Telford and Wrekin, and Mid Wales. 

We look forward to welcoming you!